Wednesday, August 10, 2011

MY New HP Laptop Has Crashed... PLZ HELP!!!!?

I opened up a screener tp the movie True Grit and then Windows Media Player asked me to download a codec and I clicked yes. Then my machine restarted and after the login screen (windows 7) I get a blue screen of death stating something like DRIVER_IRQL_NOT_LESS OR EQUAL and sometimes I get an additional error message indicating a problem with the STARPORT.SYS (I think that is what that message was or something similar). I just received this laptop a week ago and this HP device has already crashed. I did not make a recovery disk (I know, my bad)...what can I do about this? I tried bootin g up a win xp install disk and after it loads it gives me a BSOD and then crashes. I can't even get an older version of xp on this thing. Am I going to need to take it into a computer repair store? I can't figure out how I am going to fix this. Can they save the files on my hard drive?!?

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